Comparing Microsoft CRM and Salesforce is like comparing apples and oranges. Both cloud-based CRMs are excellent products with strong benefits, but both also have distinct differences as well. It just boils down to a matter of preference. To get a better handle on which product is the right fit for your business, we have written a brief comparison of the two.
Overview
Customer relationship management (CRM) software is a crucial part of any business plan. Regardless of the size of your business, CRM software allows you the opportunity to engage your customers and build your business. Though services can vary from software to software, there are some core elements that remain the same – data management, customer tracking, workflow automation and reporting are all key points to look for when selecting the right CRM.
Pricing
Salesforce is available in five different editions with a price range to suit the budget of nearly any business. Starting at $5 per month and reaching $300 per month at the top level, Salesforce brings 15 years of experience in the CRM industry to the table.
Compared to Salesforce, Microsoft Dynamics CRM has three pricing levels. Essential is $15 per user per month with Basic hitting at $30 per user per month and Professional clocking in at $65 month. Microsoft has been a top player in the CRM and marketing automation industry since 2003.
Features
Though Salesforce has been a decisive leader in this competition for several years, Microsoft Dynamics is rapidly making up ground.
Salesforce boasts some innovative, exclusive features. The CRM pioneer offers features such as Sales Cloud and AppExchange as well as the Service Cloud. With these exceptional features does come a higher price point than Microsoft Dynamics, but this is a product that does provide bang for your buck.
Microsoft Dynamics has the advantage of name recognition and is backed by one of the top companies in the software industry. Microsoft Dynamics also offers a more affordable base price point and can be customized to specifically suit the needs of an individual business.
To learn more, check out our in-depth white page comparison here
We review the top CRM software solutions in the business and compare prices, features and options. The most sought after piece of information is always “How much is this going to cost us?”, we answer this question and more. Below is a snippet of the whitepaper.
White paper preview (download below):
Price is a huge factor in most decisions made around software selection. If you are looking for a CRM you probably want to know… how much does it cost? CRM users are slowly realizing how much of a loaded question that really is. Softwarefit is here to help. Download this white paper and find out once and for all how much CRM software really costs. We take a look at 12 of the best CRM platforms today and tell you:
- Cost per user
- Cost per software edition
- Storage costs/additional storage fees
- Cloud and on-site costs
- License and server fees
- Minimum amount of users
- First year cost for 5 users per year
We have condensed all this information into two concise graphs. No more confusion and no more reading between the lines. Compare prices of the best CRM software on the market today. Price shouldn’t be the only thing you base your CRM solution on but it is important to know so you can better evaluate your choices. If you would like to speak to someone directly about finding CRM for your company don’t hesitate to email us at info@softwarefit.com or call us 800.349.6829. Download our chart by clicking the link below.
Price Comparison – Top 12 CRMs
Salesforce vs. Microsoft Dynamics CRM. Two CRM companies in a versus-style comparison chart, including pricing. Have you ever wondered if either of these market giants is a good fit for your company?
Both solutions are pioneers in their own right. Salesforce has been in production since 1999 and is widely considered the most recognizable CRM platform on the market today. It has completely innovative features like chatter, AppExchange, and “Sales Cloud” – which contribute largely as to why Salesforce also sports one of the largest price tags for any CRM software.
Microsoft Dynamics on the other hand, while not quite the innovator that Salesforce is, comes equipped with equally powerful tools. Backed with the Microsoft brand, Microsoft Dynamics is able to make large strides towards the front of the CRM pack quicker than most other platforms. It also has the ability to integrate much better with other widely used Microsoft products (like Outlook), giving it a leg up against its competitors.
The features and functionality differ greatly between these two products, but the biggest divide between Salesforce and Microsoft is the price point.
We have created a ten page, no holds barred report to let you know everything these two software titans have to offer. If you want to see the differences in price, deployment, features and functionality, than download this white paper now!
Salesforce vs Microsoft Dynamics CRM
